Comparison
Communeo vs Koti
Communeo vs Koti compared: real pricing, QR access control, features and Mexico-based support, so you can tell which platform fits your condo best.
This comparison is published by Communeo. We've made every effort to present Koti objectively. For an independent opinion, check reviews on Capterra or G2.
Feature comparison
| Feature | Communeo | Koti |
|---|---|---|
| Online dues collection | ||
| Resident portal (app) | ||
| QR access control | ✅ | ✅ Advanced |
| Dedicated guard app | ||
| Package tracking | ||
| Amenity booking | ||
| Maintenance requests | ||
| Multi-community management | ⚠️ Partial | |
| A single invoice for several communities | Not published | |
| CFDI invoicing | 🗓 On the roadmap | 🗓 In development |
| Support in Mexico | ||
| Board roles by office | Not published | |
| Configurable permissions per role (editable matrix) | ⚠️ Partial | |
| Billing per active unit |
What do you actually pay?
The per-unit price matters less than the billing model. Here's the real impact on a 100-unit condo:
Estimated savings in the first 12 months vs Koti
MX$8,750
33% less over the first 12 months
Month 1 (40% billing minimum)
Communeo
MX$880
40 active units
Koti
MX$2,204 incl. VAT
100 units (total)
Month 12 (~84% adoption)
Communeo
MX$1,848
84 active units
Koti
MX$2,204 incl. VAT
100 units (total)
Communeo starts at the 40% minimum of active units and increases as residents register. Competitors charge 100% from day one.
Our MX$22 per active unit already includes Mexican VAT (IVA). Koti publishes its prices before VAT, so we add Mexican VAT at 16% (their published price × 1.16) to compare. That puts both columns on the same basis: what you actually pay.
Koti's pricing verified on July 24, 2026 on their public site.
All figures in Mexican pesos (MXN).
What Koti does well
- A dedicated guard app with real-time QR scanning
- A more detailed visitor flow (pre-registration, remote authorization)
- Discounted annual plan ("pay 10 months, get 12") and a per-unit price practically identical to ours ($19 + VAT = $22.04 incl. VAT)
- No setup fee and a 15-day free trial
- An established presence in Mexico City, Monterrey and Guadalajara
What Communeo does well
- You pay only for units with a registered resident — real savings over the first 12 months
- One platform for everything: billing, packages, visitors, amenities and requests in a single place
- Full multi-community management for administrators running several developments
- Local support in Mexico
When to choose Koti?
- Your condo has strict security requirements and a high volume of visitors
- You want an app built exclusively for the guard team
- QR access control is your number-one priority above everything else
- You already have high occupancy (80%+) and the billing model is no longer a decisive advantage
When to choose Communeo?
- Your condo is launching or has low-to-medium occupancy
- You want to keep the monthly cost in check while resident adoption grows
- You need a platform that covers every operation, not just access
- You manage multiple communities and need centralized management
Verdict
If security and access control is your top priority, Koti has the edge. If you want to cover all condo operations with a cost that grows alongside resident adoption, Communeo is the better choice.
Frequently asked questions
Which is cheaper, Koti or Communeo?
For a 100-unit condo, the first year with Communeo costs about MX$17,698 (one-time implementation fee included); with Koti, MX$26,448 incl. VAT. That is an estimated saving of MX$8,750, or 33% less. The difference is the billing model: Communeo bills only active units, with a 40% minimum, while competitors charge 100% of units from day one.
When to choose Koti?
Koti is the better choice when your condo has strict security requirements and a high volume of visitors; you want an app built exclusively for the guard team; QR access control is your number-one priority above everything else; you already have high occupancy (80%+) and the billing model is no longer a decisive advantage.
When to choose Communeo?
Communeo is the better choice when your condo is launching or has low-to-medium occupancy; you want to keep the monthly cost in check while resident adoption grows; you need a platform that covers every operation, not just access; you manage multiple communities and need centralized management.
Ready to start with Communeo?
No contracts. No surprises. Start with 40% of your units and grow at your own pace.