Comparison
Communeo vs Vivook
Communeo vs Vivook compared: plan-based pricing, SAT invoicing, features and user experience. Find out which one fits your condo in Mexico best.
This comparison is published by Communeo. We've made every effort to present Vivook objectively. For an independent opinion, check reviews on Capterra or G2.
Feature comparison
| Feature | Communeo | Vivook |
|---|---|---|
| Online dues collection | ||
| Resident portal (app) | ||
| QR access control | ⚠️ Basic | |
| Package tracking | ⚠️ Basic | |
| Amenity booking | ||
| Maintenance requests | ||
| Multi-community management | ||
| A single invoice for several communities | Not published | |
| SAT / CFDI invoicing | 🗓 On the roadmap | ✅ Built in |
| Communication and voting module | ⚠️ Partial | ✅ Complete |
| Track record in the market | 🆕 New generation | ✅ 10+ years, 3,000+ condos |
| Board roles by office | ⚠️ Single committee role | |
| Configurable permissions per role (editable matrix) | ⚠️ Partial | |
| Billing per active unit |
What do you actually pay?
Vivook charges by step: a flat fee based on your total units, paid in full from day one. Communeo charges MX$22 per active unit. Here is the monthly cost at each step:
| Plan and range | Vivook / month | Communeo · month 1 (40% active) | Communeo · month 12 (~84% active) | Difference at month 12 |
|---|---|---|---|---|
Básico up to 15 units | MX$533.60 incl. VAT ≈MX$35.57 / unit at 15 | MX$132 6 active units | MX$286 13 active units | MX$247.60 less with Communeo |
Estándar up to 50 units | MX$822.44 incl. VAT ≈MX$16.45 / unit at 50 | MX$440 20 active units | MX$924 42 active units | MX$101.56 more with Communeo |
Pro up to 100 units | MX$1,147.24 incl. VAT ≈MX$11.47 / unit at 100 | MX$880 40 active units | MX$1,848 84 active units | MX$700.76 more with Communeo |
Class up to 250 units | MX$2,550.84 incl. VAT ≈MX$10.20 / unit at 250 | MX$2,200 100 active units | MX$4,620 210 active units | MX$2,069.16 more with Communeo |
Vivook's plan is paid in full from day one: in its lowest step it costs the same with 8 units as with 15. Communeo charges MX$22 per active unit — starting at the 40% minimum and rising as your residents sign up — plus a one-time MX$1,000 setup fee. Vivook charges no setup fee.
Our MX$22 per active unit already includes Mexican VAT (IVA). Vivook publishes its prices before VAT, so we add Mexican VAT at 16% (their published price × 1.16) to compare. That puts both columns on the same basis: what you actually pay.
Vivook's pricing verified on July 24, 2026 on their public site.
All figures in Mexican pesos (MXN).
What Vivook does well
- More than 10 years in the market and over 3,000 active condos
- Lower per-unit price in medium and large condos (Pro plan: ≈$11.47 MXN incl. VAT per unit at 100 units)
- SAT invoicing built directly into the platform
- A robust communication module: news, surveys, voting and assemblies
- Built by property administrators, with very thorough accounting flows
What Communeo does well
- You pay only for units with a registered resident — the cost starts low and rises with adoption, with no plan jumps
- A modern, warm experience that residents find easy to adopt
- More complete QR access control and package tracking
- Centralized multi-community management for growing administrators
When to choose Vivook?
- You want a platform with a long track record and very detailed accounting flows
- You are after the lowest monthly cost in a condo that is already mostly occupied
- Built-in SAT invoicing is a requirement from day one
- Your priority is a very complete communication and voting module
- You prefer a provider with a large installed base in Mexico
When to choose Communeo?
- You want a modern interface your residents will actually use
- Your condo is launching and you prefer a cost that grows with adoption
- You need access control and package handling beyond the basics
- You manage several communities and want simple, centralized management
Verdict
Vivook is a veteran platform with very complete accounting and communication flows, ideal if you value track record and integrated SAT invoicing. Communeo is the better choice if you want a modern experience, a cost that scales with resident adoption, and an easier rollout.
Frequently asked questions
When to choose Vivook?
Vivook is the better choice when you want a platform with a long track record and very detailed accounting flows; you are after the lowest monthly cost in a condo that is already mostly occupied; built-in SAT invoicing is a requirement from day one; your priority is a very complete communication and voting module; you prefer a provider with a large installed base in Mexico.
When to choose Communeo?
Communeo is the better choice when you want a modern interface your residents will actually use; your condo is launching and you prefer a cost that grows with adoption; you need access control and package handling beyond the basics; you manage several communities and want simple, centralized management.
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