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Billing & Payments

Maintenance fees that collect themselves.

The fee issues itself on the 1st of every month and residents pay online by bank transfer, card or cash. You see collections as they land — no chasing receipts.

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From MX$22 per active unit, VAT included · No contracts

Day 1

the month's charges issue themselves

3 ways

bank transfer, card or cash

Live

collections visible in real time

From template to reconciled payment

Set it up once; the cycle runs itself every month.

  1. Define your templates

    Maintenance fees and special assessments — with their amount, their day of the month and the units they land on.

  2. The system issues and notifies

    Charges go out on the 1st and residents get their notice before the due date.

  3. Payments reconcile themselves

    They pay online and their statement updates on its own: card instantly; bank transfer and cash, as soon as the bank confirms. Nothing to key in by hand.

For the team and for residents

For Administrators

Zero manual reconciliation.

Recurring fees, special assessments and late fees in one place — every charge with its status: pending, paid or overdue.

  • Recurring templates and special assessments
  • Partial payments with a balance that stays right
  • Automatic late fees
For Residents

Know what you owe, pay in one tap.

A statement that's always current, with every line item and its due date.

  • Real-time statement
  • Pay online: bank transfer, card or cash
  • History and receipts in one place

Key features

The whole billing cycle, from charge to receipt.

Recurring charges

Templates that issue themselves each period — ordinary fees and special assessments.

Online payment

Bank transfer, card or cash — card reconciles instantly; the rest, as soon as the bank confirms.

Autopay

Residents switch on automatic charging and never fall behind again.

See how it works

Collections at a glance

Collection rate, pending and overdue in real time.

What's included, in detail

Every row is a capability that already works today — and how many of the competitors we compare publish it on their site.

CapabilityPublished by
Recurring dues from a template, generated on the 1stNobody else publishes it
Partial payments with a running balanceNobody else publishes it
Several charges in a single paymentNobody else publishes it
Payment receipt with a folio and a QR anyone can verifyNobody else publishes it
Who absorbs the fee and which methods each community acceptsNobody else publishes it
Autopay: automatic charge to the saved card1 of 6
A reminder before the dues come due1 of 6
Resident account statement, always current1 of 6
Automatic late fees: percent or flat, grace period and cap2 of 6
Card, SPEI and OXXO, confirmed by webhook3 of 6

“Published by” counts how many of the 6 competitors we compare mention the capability on their own public site. It reads what they say, not how they solve it.

And also

Dunning ladder

Reminders that firm up on their own

You set the rungs; the system walks them without you writing a single message.

Payment plan

When they can't pay it all at once

Agree on the instalments and the system follows the plan through to closing.

Receipts

A receipt for every payment

Card, SPEI or OXXO: every payment leaves its receipt, viewable from the statement.

Frequently asked questions

Can I bill special assessments?

Yes. You create the charge — a roof waterproofing, say — and apply it to the units it belongs to, with its amount and its due date. It shows up on each resident's statement next to the monthly fee.

How does a resident who doesn't use the app pay?

With cash they get a voucher with a reference and an expiry date: they pay at the store and the charge reconciles itself. And if they pay you outside the app — cash or a direct transfer — you record the payment from the dashboard and their statement is current again.

What happens when a charge goes past due?

It marks itself overdue, honoring the grace days you set, and the resident gets the notice. If your community turned on late fees, the monthly run applies them under the policy you configured: a percentage or a flat amount, with its cap and no double charging.

Can I edit a charge that's already been issued?

Yes. You can adjust the amount, the due date, the status and the notes. Every change lands in the audit log with who made it and what changed — so the figures you take to the assembly always add up.

Stop chasing fees.

Issue them once — Communeo collects them every month.

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